Most of our customers have a loss of use rider on their auto insurance policies, ensuring that they have access to a rental car while their main vehicle is in the shop for repairs. Rental car coverage is a great thing, and it makes it very convenient to drop off and pick up your car right at the auto repair shop. What you may not know however, is that you must take a few steps to ensure that you don’t incur out of pocket expenses that aren’t covered by your policy.
Tip #1 – Know your daily limit. Make sure you have at least $30 per day rental car coverage on your auto insurance policy. Take time, before you’re in an accident, to make a quick call to your agent and double check to make sure you have this important coverage. It’s relatively inexpensive, and it can save you a lot of headaches and unplanned expense.
Tip #2 – Think Twice About Buying Additional Insurance Coverage. Your rental car representative will offer you additional coverage that protects against you having to pay your deductible if you happen to have an accident while using their car. This coverage is expensive – usually half as much as the cost of the rental car per day, and is not covered by any payee (your insurance company, or another parties insurance) as part of their obligation to you under the claim.
Tip #3 – Take 5 minutes to walk around the vehicle. Ideally you should walk around with the rental representative. Look for dents and dings, scuff marks on the bumper, and confirm the level of gas in the car. The attached photo gives you a quick guide of what to look for during your walk-around.
Tip #4 – You’re going to be charged a deposit, regardless of who’s paying. A deposit ranging between $50 – $350, is processed as a “hold” on either on your credit or debit card. Additionally, it can take a few days after you return the rental for the hold to be removed. Your auto body shop customer service representative can sometimes negotiate a lower deposit on your behalf, or find alternative means of securing a deposit.
Tip #5 – Fill it up. Make sure you replace the gasoline you used during your rental period. Rental car companies will charge a premium if they have to replace the gas on your behalf.
Remember, as part of our hassle-free service to South of the Square customers, we make all the rental arrangements for you and offer you the convenience of rental car pick up and drop off right from our facilities.
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